1.1. SELLER:

Ünvanı : smart woodstore


Phone: +90850 304-2993

1.2 BUYER:

Within the scope of this contract, the BUYER is the person who places an order on the website The address and contact information of the BUYER used when signing up or placing an order will be taken as basis.


2.1) For orders placed with PAY AT THE DOOR, everyone who accepts this contract is deemed to have declared in advance that they will receive their order in full. For orders that are not received, the SELLER may claim legal rights from the BUYER.

2.2) The SELLER tries to send its deliveries to the regions with Speed, Yurtiçi, Mng, Ptt and Aras Kargo branches within one week at the latest, but some regions experience delays due to cargo. is not responsible for any delay or delivery.


3.1) Since the payment will be made in cash or by credit card, delay interest is not applied by the SELLER.


4.1) The BUYER declares that he / she has read the preliminary information about the basic characteristics of the product subject to the contract, the sales price, the payment method and the delivery on the website and has given the necessary confirmation electronically. RECEIVER; By confirming the Preliminary Information electronically, it confirms that, before the conclusion of the distance contracts, the address to be given to the BUYER by the Seller, the basic features of the products ordered, the price of the products including taxes, payment and delivery information are also correct and complete.

4.2) The contractual product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal 30-day period.

4.3) The shipping fee will be paid by the BUYER. The SELLER cannot be held responsible for the delivery of the ordered product to the BUYER due to all kinds of problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

4.5) The SELLER may supply a different product of equal quality or price by informing the BUYER and obtaining its explicit approval before the contractual performance obligation expires, or cancel the order within the knowledge of the BUYER.

4.6) If the SELLER fails to fulfill the contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, the SELLER notifies the consumer before the expiry of the performance obligation arising from the contract and returns the total price to the BUYER within 10 days.

4.7) For the delivery of the product, the Preliminary Information Form must be confirmed electronically. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

4.8) After the delivery of the product, if the related bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons, not due to the BUYER’s fault, the BUYER shall it must return it to the SELLER. In this case, shipping costs belong to the BUYER.

4.9) If the SELLER cannot deliver the product subject to the contract within the due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the preventive situation disappears. If the BUYER cancels the order, the total amount paid will be paid to him in cash and in lump sum within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER will not be able to intervene in any way for possible delays, and the amount returned by the SELLER to the credit card by the bank may take an average of 2 to 3 weeks. already accepts.


BUYER; In distant contracts regarding the sale of goods, the product can use the right to withdraw from the contract by refusing the goods within 7 (seven) business days from the date of delivery to the person / organization at the address indicated, without any legal and criminal liability and without any justification. In distance contracts for service provision, this period starts on the date the contract is signed. Before the right of withdrawal expires, the right of withdrawal cannot be exercised in service contracts whose service is started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

In order to use the right of withdrawal, it is necessary to notify the SELLER by registered mail, fax or e-mail within 7 business days and the product must not be used within the framework of the provisions of Article 6. If this right is exercised,

a) The invoice of the product delivered to the 3rd person or to the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued)

b) Return form,

c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days from the receipt of the withdrawal notice and to return the goods within 20 days.

e) If there is a decrease in the value of the goods due to a reason caused by the BUYER’s fault or if the return becomes impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of his fault.

f) If the campaign limit amount set by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.


The goods prepared in line with the BUYER’s wishes or clearly his personal needs, which are not suitable for return due to their nature and that are in danger of rapid deterioration or that are likely to expire, and audio or video recordings, software programs and computer consumables, provided that the package is opened by the BUYER. refund is not possible in accordance with the Regulation.


In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and has their residence are authorized up to the value announced by the Ministry of Industry and Trade.

SELLER’s applications for complaints and objections, T.C. Consumer problems in the place where the goods or services are purchased within the monetary limits determined by the Ministry of Industry and Trade in December each year or where they are domiciled may be brought to the arbitral tribunal or to the consumer court. Information on the monetary limit is below.

Effective as of 1/1/2012:

a) The lower monetary limit of 1.161,67 TL, indicating that there will be evidence in the upper or consumer courts that the decisions of the arbitration committees for consumer problems will be binding in the amended article 22, paragraph 5 and 6 of the Law No. 4077 on Consumer Protection,

b) In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in cities with metropolitan status to be assigned and authorized to deal with disputes It is 65 TL.

This Agreement has been made for commercial purposes.